Terms & Conditions

‘we’ or ‘our’ or ‘us’ means Holmbury Honey “HH”, its Principle employees agents consultants representatives and any entity acting for HH.

About Product types

It is your responsibility to ensure you read the Terms and Conditions that we clearly state are there for you to read. We will not accept any statement that you did not realise there were terms and conditions. The Contact page gives you full details on how to contact us by email, telephone and postal mail.

By using HH website, you agree that you have read and agree to the following clauses:

Within this site you will find information and comment (hereafter referred to as “Products”) provided without any fee.

In relation to any third party website’s content while we have made our endeavours to check that each third party website conforms to a reasonable good level of service and trading and is not dis-reputable at the time of entering them on the HH website, you accept and agree that:

You acknowledge that we will not be responsible for any sites, goods and services offered or made available on the Internet provided by any third parties who you may access by visiting the HH website.

This Agreement does not create any rights under the Contracts (Rights of Third Parties) Act 1999 which is enforceable by any person who is not a party to it but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

It is important that you understand the Terms and Conditions that relate to each Product. These are classified under three headings:

1        Comment, information, free offers, recommendations or apparent recommendations in all as “Products”.

HH endeavours to ensure ithat these Product descriptions are accurate. HH does not accept any responsibility whatsoever for the accuracy and completeness and consequences of any Product in the HH website that may be unintentionally inaccurate incomplete or erroneous in any other way.

Where we give any information that may be construed as advice or on which monetary or other investment is made this is strictly on the basis that this is only intended as helpful guidance and informed comment. You must make your own decision based on your own circumstances and knowledge you have if what we say is useful to you. We can only make generalised comment as we can have no knowledge of you and your circumstances, nor do we seek in any way to make comment specific to any one person, firm or organisation unless formally arranged.

Where Products may be offered as free, you must make your own judgement on whether the free element is in fact paid for in a bundle price which contains free items. We do not hold ourselves responsible for such offers made by those other than ourselves.

Where we may directly offer our own Products as free, we undertake that these items are free and not paid for by an all inclusive price. Where these Products are marked as free, your rights remain as if you paid for them.

2        3rd Party Products & services we link to, recommend and promote but do not sell directly ourselves:

We do not guarantee the accuracy or completeness of any of the information, sound, software and any other goods and materials in whatever form and services made available to you from these websites or any further information or results which may be derived from them. We strongly encourage you to make your own evaluation before relying upon any information contained on these web sites and before entering into any transaction with one of these third parties.

Where we recommend or promote or are considered to recommend and promote other people, firms or organisations, this is strictly on the basis that we have done this in good faith and have made reasonable efforts to assess that the recommended or promoted entity delivers good quality and value for money Products.

We do not accept any liability or consequential liability for the consequences of any person taking, using, relying upon or suffering from any such Product. We will follow up on your behalf any dissatisfaction you have with a Product and will act to remove any such recommendation where the recommended entity consistently fails to properly provide the Product on the specification advertised and inferred.

If you do not find Terms and Conditions presented to you before or at the time you make a purchase, you can advise us. This does not mean that we accept any liability and you must make your own judgement on whether you proceed with the purchase.

3        Products services sold and information of any kind (all as”Products”) provided through any website that HH has a ownership or part ownership of:

Terms and Conditions and service level agreements vary for Product and specific details will be provided at the time of sale. Please ensure you read these.

Where the Product relates to, or depends on delivery to you through services by mobile networks or fixed line Telco’s  or broadband services, we are dependant on the availability of those services to deliver the item sold to you. We can not be held responsible for the consequences of loss of service or failure of telecoms, internet and wireless network systems (service providers) or consequences of corporate failure of such providers.

Terms and Conditions relating to 3.2 are governed by the service level agreements and Terms and Conditions of those service providers. On request we can provide you with details of the service provider terms and conditions.

DISCLAIMER: In consideration of selling the Product where it is not possible for us to control how you use that Product:

While reasonable efforts are made to ensure accuracy not guarantee is given for the accuracy or completeness of any of the information provided and you agree that you do not hold us liable in any way whatsoever for your actions resulting from the Product;

Nor for any consequences of you actions no matter whether it causes any consequent damage which includes injury or any other form of liability occurring directly or as collateral damage relating to the Product;

For avoidance of doubt we are not responsible to you for losses which you suffer which are not directly caused by our actions.

4        General conditions

In general we endeavour to give you any Product you may pay for as soon as practically possible.

5        Payment and Billing

Any 3rd party sales will be subject to the trading method of each supplier.

If your cheque or card payment fails we will inform you and you must ensure that your Product is are paid by an alternative method before the Product is issued to you.

Within 7 days of order you may cancel a payment of our Product which is made by your credit, or debit card only if you return the Product unsealed and undamaged in any form.

6        Pricing Variations

Product prices may vary. We aim to make purchasers aware 3 months in advance and at least one month advance.

7        Limitation of liability

HH’s liability in respect of any claim arising from the negligence or any other liability which may not be limited or excluded at law shall not exceed the value for which the item concerned would normally be sold for any one claim event and its related events and is limited to the normal conditions under which the product is intended to be used.

8        Legal jurisdiction

This agreement shall be governed by and construed in accordance with English law. Each of the parties submits to the non-exclusive jurisdiction of the English courts.

9        To contact us

Please click here to go to the Holmbury Honey website and use the ‘Contact’ button

You must clearly state who you are and provide your phone number and email address. Please give details of the product you are contacting us about. Allow up to 48 hours for a response, although we will usually respond within a few hours.